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Cookie Policy

Introduction

This Cookie and Tracking Policy explains how Elegant Iphahla ("we," "us," or "our") uses cookies and similar tracking technologies on our website, elegantiphahla.co.za and its subdomains.

This policy should be read in conjunction with our main Privacy Policy. We are committed to processing your Personal Information, including that collected via cookies, in compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013.

What are Cookies?

A cookie is a small text file that is placed onto your device (computer, smartphone, or tablet) when you visit our website. Cookies are widely used to make websites work more efficiently and to provide information to the owners of the site. They can also track user behavior, which can constitute the processing of Personal Information.

Our Use of Cookies and Legal Basis (POPIA)

We use cookies to:

  • Ensure the technical functionality of the website.
  • Distinguish you from other users.
  • Improve the performance and design of the site.
  • Deliver targeted advertising (where consent is given).

Our legal basis for processing your data via cookies, as per POPIA, depends on the cookie type:

Cookie Category Purpose POPIA Legal Basis Requirement
Strictly Necessary Essential for website navigation and core function (e.g., remembering shopping cart contents, security). Legitimate Interest (or Contractual Necessity) No explicit consent required, but user must be informed.
Performance/Analytics Collects anonymous data on how visitors use the site (e.g., page views, traffic source). Consent (if Personal Information is collected, like IP addresses) Explicit consent via a Cookie Banner/Manager.
Functionality Remembers choices you make (e.g., language or region selection) to provide enhanced, personal features. Consent Explicit consent via a Cookie Banner/Manager.
Targeting/Advertising Used to deliver advertisements more relevant to you and your interests. Explicit Consent Explicit consent via a Cookie Banner/Manager.

Types of Cookies We Use

Cookie Type Who Sets It? How Long Does It Last? Description and Purpose
Strictly Necessary Cookies First-Party (Set by us) Session or Persistent (Short-Term) These are essential for you to browse the website and use its features, like accessing secure areas. They cannot be switched off.
Analytical/Performance Cookies First-Party and Third-Party (e.g., Google Analytics) Persistent (e.g., 2 years) These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functionality Cookies First-Party Persistent (e.g., 6 months) These are used to recognise you when you return to our website and remember your preferences, such as your chosen language or region.
Advertising/Targeting Cookies Third-Party (e.g., Facebook, Google Ads) Persistent (e.g., 90 days) These cookies record your visit to our website, the pages you have visited, and the links you have followed. This information is used to make our advertising more relevant.

Note on Third-Party Cookies: Third-party cookies are set by a domain other than the one you are visiting. We have limited control over these cookies, and we encourage you to review the privacy policies of the third parties involved (e.g., Google, Facebook) for their data processing practices.

Your Consent and Management of Cookies

In accordance with POPIA, we require your informed, specific, and voluntary consent before placing any cookies that are not Strictly Necessary on your device.

  • Cookie Banner/Manager: When you first visit our website, you will be presented with a Cookie Consent Manager (Banner) that allows you to:
    • Accept All: Consent to all categories of cookies.
    • Reject All: Reject all cookies except those that are Strictly Necessary.
    • Manage Preferences: Selectively enable or disable cookies by category (Performance, Functionality, and Targeting).

Withdrawing Consent: You can change or withdraw your consent at any time by clicking the "Cookie Settings" link (usually found in the website footer). This will reopen the consent manager, allowing you to modify your preferences.

Other Tracking Technologies

We may also use other tracking technologies, such as web beacons (or "pixel tags"), in conjunction with cookies to collect information like the time and date a page was viewed, and the IP address of the user's computer. These technologies are generally used to improve website usability and effectiveness, but their use is subject to the same consent requirements as non-essential cookies.

Changes to this Policy

We may update this policy periodically to reflect changes in our use of cookies or changes in regulatory requirements. We encourage you to review this policy whenever you visit our website. This policy was last updated on 26 November 2025.